FAQs
Frequently asked questions
Orders can typically be placed via our e-commerce platform, through a dedicated sales representative, or via email for a formal quotation process.
Our MOQs vary by product type. Please refer to individual product pages or contact our sales team for specific details.
You can request a quote by filling out our Online Inquiry Form or emailing us directly with your required product specifications, quantity, and preferred Incoterms.
We offer several modes of transport, including air freight, sea freight (FCL and LCL), and courier services for smaller parcels.
Import requirements vary by country. We recommend checking with your local customs authority; however, we can provide compliance guidance and necessary documentation for your region.
We conduct rigorous quality inspections and can provide third-party inspection certificates if required by your country’s regulations.
We aim to respond to all inquiries within 2–4 working hours during business days.
If a shipment arrives damaged, please document the issue with photos and contact our support team immediately. We work closely with insurance providers like ECGC to resolve claims efficiently.
Yes, our products meet relevant health, safety, and technical requirements. We maintain registrations with bodies such as APEDA and FIEO to ensure global compliance.
We specialize in exporting a wide range of agricultural products, including (mention your specific products, e.g., peanuts, sesame seeds, Indian spices, basmati rice).